As part of our continued commitment to business excellence, I’m proud to share with you the news that we have been recognized by Autotask Corporation as one of their Top-Rated Service Providers.
We earned this recognition by implementing their award-winning IT Services management software to run our services business.
Autotask will help us maintain a more accurate history of your systems and services that we provide to you, as well as improve the level of detail and timeliness of the service details we capture as part of our work on your behalf.
As part of this software, we are now able to provide you with your own private web portal to make it easier for you to send us service request, track the status of those requests, work with us on long-term projects, and even see your invoices.
If you’d like more information about the powerful new system and processes we are implementing, I can forward to you a white paper prepared by Autotask Corporation that goes into detail about how their software helps technology solution providers to run our businesses better, and deliver “Top-Rated Service.”