Inclement Weather

Please note that large sections of our service areas are under Winter Storm Watches at this time. Specifically, customers with sites in South Carolina and Georgia may see ice accumulations overnight between Tuesday and Wednesday night.

We urge everyone to make plans to deal with possible power, phone, and Internet outages from ice accumulations beginning on Tuesday afternoon.

Please note that icy conditions, including freezing rain and sleet, will prevent us from traveling for scheduled maintenance. We will, however, be able to provide remote assistance Tuesday and Wednesday, provided that power and Internet lines are functioning.

We will update you as we continue to monitor the situation.

FBI — International Cyber Ring That Infected Millions of Computers Dismantled

FBI — International Cyber Ring That Infected Millions of Computers Dismantled.

Six Estonian nationals have been arrested and charged with running a sophisticated Internet fraud ring that infected millions of computers worldwide with a virus and enabled the thieves to manipulate the multi-billion-dollar Internet advertising industry. Users of infected machines were unaware that their computers had been compromised—or that the malicious software rendered their machines vulnerable to a host of other viruses…..”

Read more and check to make sure your computer isn’t infected @ FBI.gov.

 

 

Disaster Recovery: What it Means For Your Business

As a small business owner, you may have worried about all the what-ifs that could come into play if a disaster were to occur. What does it mean when we talk about a disaster? It can mean a natural disaster destroying all your data, a simple download of a virus that corrupts your systems, or an employee accidently deleting something they shouldn’t have.

As a small business owner, you may have worried about all the what-ifs that could come into play if a disaster were to occur. What does it mean when we talk about a disaster? It can mean a natural disaster destroying all your data, a simple download of a virus that corrupts your systems, or an employee accidently deleting something they shouldn’t have. No matter what happens it can be hard and time intensive to recover from. Establish a disaster recovery plan to ensure that if the time ever comes, you have a plan in place so that you can get back on your feet as quickly as possible.

Decide What’s Important

First off, decide what data is the most critical to get your company back up and running. What information needs to be backed up and saved and what can you afford to lose? This will help you figure out what you have to back up. Choosing an online provider or storing your data in the cloud can be the best way to make sure you can access your data quickly.

Make a Plan

Next, decide what steps need to be taken to restore that data that is lost in case a disaster strikes? What data and systems need to be up and running first? Start with the worst possible scenario and decide what’s needed.

Know Your Workflows

While you have the overall picture of how your organization runs, you probably don’t know each and every process everyone does. Have your employees document the processes and workflows they perform to execute tasks for the company. In case of something tragic, anybody can read the process document and preform an important task.

Decide Who is in Charge

Depending on the kind of disaster you go through, your employees could panic.  Before this happens, choose one levelheaded person in the company to be “in charge” of the disaster recovery plan. They ought to know the plan as well as you do and possibly have helped you create it. This is the individual you turn to for execution of the plan, so that you can be the strong leader your employees need at a time such as this.

When we hear of disaster people often think it can’t happen to them, but we never know what is around the corner. It’s important to be prepared. Having a strong disaster recovery plan will not only make you feel more secure, but will comfort your employees as well.

>Critical Microsoft Update

>Microsoft has released a patch that affects the following operating systems:

  • Windows Server 2003 Service Pack 2
  • Windows Server 2003 x64 Edition Service Pack 2
  • Windows Server 2003 with SP2 for Itanium-based Systems
  • Windows Vista, Windows Vista Service Pack 1, and Windows Vista Service Pack 2
  • Windows Vista x64 Edition, Windows Vista x64 Edition Service Pack 1, and Windows Vista x64 Edition Service Pack 2
  • Windows Server 2008 for 32-bit Systems and Windows Server 2008 for 32-bit Systems Service Pack 2
  • Windows Server 2008 for x64-based Systems and Windows Server 2008 for x64-based Systems Service Pack 2
  • Windows Server 2008 for Itanium-based Systems and Windows Server 2008 for Itanium-based Systems Service Pack 2

Of these, the last five systems are most severely affected. If you want more details, check out the information in the MS Security bulletin and the Knowledge Base article for the update.

We are recommending that this update be installed as soon as possible for all of our clients.

For those clients with management agreements or network monitoring in place, we will be contacting you in the next few days to schedule the installation of this patch. Please note that this patch will require a reboot of your server.

If your network is not currently being monitored or maintained by us, please contact us to schedule installation of this update immediately. We can also demonstrate how network monitoring can help you stay ahead of the computer vulernabilities that could cost your company time and money.